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When We Are Closed

In the case of a medical emergency outside normal working hours you should ring 111 which will put you in touch with the doctor’s answering service.

They will need to know your name, address, telephone number, surgery/GP and the nature of the emergency. They will pass this on to the duty GP who will return your call.

The GP may be able to offer advice over the telephone or ask you to attend the Primary Care Centre, which is situated at the Norwich Community hospital, Bowthorpe Road, Norwich, or arrange a home visit if it is deemed medically necessary.

You may be seen at the Primary Care Centre by an experienced nurse practitioner or paramedic instead of a GP if the problem is within their skills.

Norwich Practice's Health & Walk-In Centre

Norwich Practice's Health & Walk-In Centre is situated in the city centre at Rouen House, Rouen Road, Norwich, NR1 1RB and is available for health care advice and treatment.  No appointment is necessary and they are open every day of the year 7:00am – 9:00pm.

Tel: 01603 677500

walk in centre

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Where to go for urgent health care

Need urgent healthcare? Feel poorly or hurt yourself?  Here's where to find help

Emergency Dental Treatment

If you have dental pain and need advice or treatment during the evening, at a weekend or a public holiday contact NHS 111 for information by dialling 111. You will be able to get advice on pain relief or an appointment will be made for you to see an emergency dental practitioner within 24 hours.

Or visit Norwich NHS Dental Access Centre

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website