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Advice and Support

Do you have knee or hip pain?

ESCAPE-pain is a rehabilitation programme for people with chronic joint pain of the knees and/or hips, that integrates educational self-management and coping strategies with an exercise regimen individualised for each participant.  It helps people understand their condition, teaches them simple things they can help themselves with, and takes them through a progressive exercise programme so they learn how to cope with pain better.

Class details

Venue: Carrowbeck House, 7 Carrowbeck Road, Norwich, NR6 5FA

Days: Tuesdays and Fridays

First Session: 1st October 2019 (twice a week for 6 weeks)

Time: 09:30am - 11:00am

Cost £40 for 12 sessions

How to sign up?

Please contact Julia at or 01603 430564

For more information visit

Posted 9th September 2019

Dance to Health

Dance to Health - a falls prevention dance programme

Dance to health is a new, pioneering falls prevention dance programme.  Combining physiotherapy with the creativity, expression and energy of dance reduces falls by up to 55%.

Have you fallen or are you worried about falling, or just want to stay steady, then maintaining your health and fitness by strengthening your muscles and improving your flexibility is important.  Participants attending the dance to health regularly report that it eases aches and pains and helps retain independence and quality of life.

Sessions start week commencing Monday January 8th 2018

Where?When?What time?
The Bob Carter CentreMondays10.30am-12.30 noon
Harford Community CentreWednesdays10.00am-12 noon
Costessey CentreThursdays10.00am-12 noon
Norman CentreThursdays2.00pm-4.00pm
Bowthorpe Care VillageFridays10.00am-12 noon
Roxley HallFridays2.00pm-4.00pm

For more information or to book please contact your local dance to health coordinator Katy Dunne

Katy Dunne | 01993 870157

Dance to Health Coordinator | Norfolk

Posted 21st December 2017

New Carer support groups in Norwich

Age UK Norwich has set up monthly Carer Support Groups, intended primarily for those whose loved ones have dementia, but all older carers are welcome.

1st Wednesday of every month in the lounge at Don Pratt Court, Mousehold Street, 10am to 12 noon

3rd Thursday of every month at the Assembly House from 10am to 12 noon

2nd Friday of every month at Bowthorpe chuch from 12.30pm to 2.30pm

4th Friday of every month at Marion Road Day Centre from 10am to 12 noon

Further information from Ellen at Age UK Norwich on 01603 667944 or email

Posted 5 October 2017

Posted September 2017


Hearing Support Service

Norfolk Deaf Association

If you have an NHS issued hearing aid, you could save yourself a trip to your provider by using the Mobile Clinic or a Community Open Clinic provided by the NDA near to where you live. 

Services provided by NDA include:

  • Supply Batteries
  • Fit new moulds (supplied by Audiology)
  • Replace broken top hooks and battery drawers
  • Clean and retube your aids and fit new fitters
  • Provide guidance on assistive listening technology such as phones, mobile phones and TV listeners
  • Provide advice about tinnitus support, sign language and lipreading
  • Aural Care Service
  • Hearing Support Service (home visits, mobile & community-based clinics)
  • Assistive Listening Technology Clinics
  • Befriending Service (one-to-one & group support)
  • Tinnitus Support Group
  • NNUH Audiology Clinics
  • Hearing Loss Awareness Training & British Language courses

For more information visit or phone 01603 404 440

Domestic Violence - Children & Young People

  • Ever feel scared of going home?
  • Frightened by someone you are dating?
  • Worried about yourself or one of your parents? 

For help and information about domestic abuse click HERE to visit 


Childline - 0800 1111

Freephone 24 Hour National Domestic Violence Helpline - 0808 2000 247

Samaritans - 08457 90 90 90

Muslim Women's Helpline - 020 8904 8193 or 020 8908 6715

NSPCC Helpline -  0800 800 5000
If you're worried about a child's safety or if you need help or advice, ring the NSPCC helpline or email them.

Age UK Norwich

Helping people maintain independence and wellbeing in later life  

Age UK visit the Bowthorpe Health Centre on the 2nd Wednesday of each month between 10.00am – 12.30pm for anyone over the age of 65.  Simply ask at our Reception desk. They can give information on a wide range of non-medical, later-life issues including Benefits, Housing Options, Social Care, Respite Care, Befriending, Bereavement Advice, Caring for Older Relatives, Lasting Power of Attorney, Help at Home and Dementia Support.

CLICK HERE to visit the Age UK Norwich website

Sleep Advice Fact Sheet

Sleep Advice Fact Sheet

Dementia Adaptations Grants

Providing a helping hand to older people in their own homes.

Dementia Adaptations Grants

Norwich Home Improvement Service

Helping people to live independently in warm, safe and secure homes.

Norwich Home Improvement Service

Norwich HandyVan Service

Providing a helping hand to older people in their own homes.

Norwich HandyVan Service

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