This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Rights & Responsibilities

We aim to:

    • Provide a friendly, polite service.


    • Treat patient information with utmost confidence.


    • Make every effort to keep to appointment times but sometimes delays are unavoidable if the GP gets called out to an emergency or other serious problems arise. We will keep you informed if this happens.


    • Answer the telephone promptly, inevitably there are times of high demand when it is difficult to get through, please be patient.

We ask our patients to:

    • Be punctual for appointments.


    • Cancel an appointment if unable to attend.


    • Remember that an appointment is for one patient only.


    • Request a repeat prescription at least 48 hours before it is needed.


    • Request a home visit only if too ill to attend surgery or are housebound.


    • Inform us of any change of name, address or phone number.


    • Treat doctors and practice staff with courtesy.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website